Skip to content
Store FAQs

Find out everything you need to know before visiting us!

Got Questions? We’ve Got Answers!

We’ve gathered answers to some of the common queries our customers have about our showroom, services, and policies here. If you still have questions after browsing, feel free to contact our friendly customer service team for further assistance. Thank you for choosing United Textiles, where we’re dedicated to making your home decor shopping experience as affordable and enjoyable as possible!

United Textiles FAQs

Our showroom offers a vast selection of affordable rugs, curtains, and fabrics in every color and style. We also sell furniture, bedroom items, including mattresses and bedding, and home decor items such as lamps, lampshades, pillows, tablecloths, table runners, mirrors, wall art, and more. Visit our showroom to explore all of our collections for yourself!

We stock hundreds of new rugs each month to maintain our reputation as the largest retailer of rugs in the South. We’re constantly updating our inventory, so come check out our showroom regularly to take advantage of our newest additions.

Our showroom is open Monday through Saturday, from 9:00 AM to 4:00 PM. We are closed on Sundays.

We currently only offer an in-person retail experience at our 30,000-foot showroom. To learn more about stock and available products, give us a call today!

We do offer wholesale partnerships. If you’re interested in purchasing wholesale from us, get in touch today!

We know sometimes you take a chance on a piece of furniture or a rug, only to realize when you get home that it doesn’t actually fit in your living room! Don’t worry. Bring your product with the receipt back to our store. We’ll offer you a FULL refund within seven days of purchase.

Found the rug you’ve been searching for but can’t pay in full just yet? Your United Textiles family has got you covered! We offer a layaway system that allows our customers to put a 20% deposit down. We’ll hold your rug, mattress, or any other item for up to a month. Don’t let the perfect home decor item get away! Take advantage of our layaway system.

Yes! We have an in-house team of professional decorating specialists ready to answer all your home decor questions, make suggestions tailored to your interior space and style, and guide you to the products that will turn your home interior dream into a reality.

We know our customers love a good deal! That’s why, in addition to making sure our everyday prices are the most affordable option you can find anywhere else, we also offer certain holiday and seasonal sales. Check out our Featured Products and follow us on Facebook and Instagram to stay up-to-date with our special offers!

Call us at (205) 428-6208 during store hours to speak with our friendly customer service staff. You can also fill out our contact form, and we’ll get back to you shortly!

Don’t See Your Question Here?

If you need more info about our product offerings, in-store services, or visiting our showroom, don’t hesitate to reach out! Fill out our contact form below or give us a call.

"*" indicates required fields

Name*
This field is for validation purposes and should be left unchanged.